👋 I'm Gurmandeep Kaur, UX Design Research Consultant with a Master's in Human Computer Interaction and over 4 years of innovative UX design and research experience in the Tech, Ecommerce, HVAC/ Mechanical industry, I specialize in creating intuitive and engaging user experiences for both web and mobile platforms. My expertise lies in user research, interaction design, and usability testing, committed to heightening user satisfaction through compelling design.
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This project involved a holistic redesign of the Campout from Cancer website, with a focus on simplifying the order placement process for site visitors. Key enhancements also encompassed streamlining logistics behind the scenes, improving operational efficiency without compromising the user experience.
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I designed a mobile app "Lockbox" aimed at providing a secure solution to address the escalating concern of package theft with increasing doorstep deliveries. The app, designed with a focus on user-friendly interactions, facilitates secure delivery and pickup, serving as a reliable tool in the ever-growing landscape of online shopping.
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In this project, I introduced new features to the Metasys application, focusing on both aesthetics and functionality. Through careful evaluation and testing with facility managers, these improvements significantly elevated user interactions and the overall app experience.
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Working with Amazon, I created a streamlined workflow for submitting applications to the grocery category on their seller platform. This designed process not only simplified the application submission but also significantly reduced the response time of associates, improving efficiency and seller satisfaction.
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